1608, 2018

The pitfalls of business continuity planning

By |August 16, 2018|Categories: Business|Tags: , , , , |

Your service provider, tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Unfortunately, that kind of longevity in developing continuity plans can result in some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial [...]

3107, 2018

Top 4 benefits of web monitoring

By |July 31, 2018|Categories: Business|Tags: , , , , , , |

Although the occasional three-minute YouTube video never hurts anyone, wasting hours of your working day on these websites reduces productivity. When it comes to increasing employee productivity, keeping a close eye on their internet behavior reaps various benefits. Time-saving measures Internet monitoring software saves employees from visiting entertainment, gaming, or [...]

1707, 2018

Improve the value of your business data

By |July 17, 2018|Categories: Business|Tags: , , , , , , , |

Are you making the most of your business’s greatest assets? The data your employees and customers generate is an unsung hero, just waiting to take your business to the next level. Obviously, enough information can help any company make better decisions, but how can a small or medium-sized organization use [...]

2806, 2018

How to minimize risks after a data breach

By |June 28, 2018|Categories: Business|Tags: , , , , , |

Despite efforts to protect your data, some breaches are beyond your control. When an online company with your personal details gets hacked, you have no choice but to manage your risks on your own. These practical tips can help you reduce risks of identity theft and other threats. Determine what [...]

1906, 2018

What’s new at the 2018 Apple WWDC?

By |June 19, 2018|Categories: Apple, Business|Tags: , , , , , , , , |

San Jose, California, recently hosted WWDC 2018. Apple’s engineers interacted with the developers in attendance, while everyone at the event got a sneak preview at the computer manufacturer’s upcoming products and software. Check out the highlights from the event right here! A more personal, faster iOS 12 Apple has focused [...]

1506, 2018

Hide & Seek: New IoT malware to watch out for

By |June 15, 2018|Categories: Business|Tags: , , , , , |

You probably think your Internet of Things (IoT) devices don’t need as much protection as your PCs or laptops. Newsflash: They’re actually even more vulnerable to hacking. In fact, researchers have discovered a terrifying strain of IoT malware that can infect your devices. What is the Hide And Seek malware? [...]

1306, 2018

The dangers of app overload in businesses

By |June 13, 2018|Categories: Business|Tags: , , , , , , , |

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realize. How app confusion occurs A new study conducted by [...]

2805, 2018

How AI improves customer service

By |May 28, 2018|Categories: Business|Tags: , , , , , |

Exceptional customer service should be solution-driven, accurate, and fast. For many companies, that means recruiting the best crop of talents who can quickly learn their systems. But nowadays, businesses are turning to artificial intelligence (AI) to improve customer service. How AI capabilities enhance customer service AI has two capabilities that [...]

1005, 2018

The Risk of Not Having Cloud Backup

By |May 10, 2018|Categories: Business|Tags: , , , , , , |

It is always better to be safe than sorry. And given the fact that files can disappear or be corrupted in an instant, small businesses need robust data backup systems in place. Without one, you could very well lose lots of money and have your hard-earned reputation irrevocably damaged. How [...]

2504, 2018

Mobile devices in the field

By |April 25, 2018|Categories: Business|Tags: , , , , , |

Field workers. You see them every day. And you notice that they, too, use mobile devices, as now more than ever do they need to stay connected with their organizations to stay in business. This is where mobile performance management, a critical factor for any field worker to perform and [...]

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