1812, 2015

Twitter warns about cyber attacks

By |December 18, 2015|Categories: Security|Tags: , , , , , , |

Earlier this month, social media platform Twitter alerted a number of its users to the fact that their accounts may have been hacked into by something, or someone, known as a “state-sponsored actor.” While a warning of this kind is certainly not unprecedented – for some time now, both Facebook [...]

1711, 2015

How to respond to criticism online

By |November 17, 2015|Categories: Internet Social Networking and Reputation Management|Tags: , , , , , , |

The majority of the population uses the Internet everyday. And when a customer feels they’ve been wronged, it is incredibly easy for him or her to go online and vent their frustrations. So when this happens, how do you handle it? Here are some tips as to how to react [...]

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