911, 2016

The pros and cons of Unified Communications

By |November 9, 2016|Categories: VoIP|Tags: , , , , |

When you run a business, having multiple communications streams and programs can be incredibly challenging and difficult. However, with Unified Communications (UC), there may be a way to combine all those communication streams into one. However, you may wonder about the pros and cons of UC. Before you choose a [...]

2410, 2016

Denial of service attacks on VoIP systems

By |October 24, 2016|Categories: VoIP|Tags: , , , , , |

When most of us think of cyberattacks, we think of viruses, trojans, and ransomware. Unfortunately, those aren’t the only types of attacks you need to be on the lookout for. Companies that utilize Voice over Internet Protocol (VoIP) systems are also vulnerable to another type of attack. One of the [...]

510, 2016

5 of the newest VoIP features for businesses

By |October 5, 2016|Categories: VoIP|Tags: , , , , , |

Do you want to cut long-distance costs and streamline your business? There is a remedy. With Voice over Internet Protocol (VoIP), you can improve your business operations, cut costs and add flexibility to your business telephony. This technology is always evolving, and we think it's time for an update on [...]

1909, 2016

Engaging on-hold messages via VoIP

By |September 19, 2016|Categories: VoIP|Tags: , , , , |

A lot goes into upgrading your phone system, and in cases where a traditional PBX system is being replaced by an off-site VoIP solution, there are many details to consider. One aspect often overlooked is the way hold music and messaging are set up; but this is something that needs [...]

3108, 2016

Skype for Business and its benefits

By |August 31, 2016|Categories: VoIP|Tags: , , , , , , , , , , , |

Skype for Business (as hinted in the name), is the corporate-oriented version of Skype. Besides the snazzy title, Skype for Business possesses unique office applications that will benefit your company. Yet, many business owners pose the same question: how important is it to adopt Skype for Business? Here are three [...]

1508, 2016

VoIP’s future is bright for businesses

By |August 15, 2016|Categories: VoIP|Tags: , , , , , |

VoIP is the funny-sounding phone system that’s been around for over two decades. Though that may seem surprising, it actually makes sense, because that’s about how long the internet has been mainstream, and “Voice over Internet Protocol” needs internet in order to function. So what might the future hold for [...]

2507, 2016

Diagnosing VoIP call-quality problems

By |July 25, 2016|Categories: VoIP|Tags: , , , , |

To VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and [...]

807, 2016

Are common calling plans croaking?

By |July 8, 2016|Categories: VoIP|Tags: , , , , |

Fewer and fewer people are taking phone calls for granted. That is to say, more and more of us have become discerning when it comes to ringing up our friends, family, colleagues, and customers. And the reason for this is simple: we no longer have to rely on traditional phone [...]

1706, 2016

How to get the most out of your VoIP data

By |June 17, 2016|Categories: VoIP|Tags: , , , , , , , |

Big data is a phrase that gets thrown around a lot these days, but rarely in conjunction with SMBs. VoIP has often been touted as a way for small businesses to access enterprise-level functionalities, and better access to customer data is one of the many ways to do exactly that. [...]

2305, 2016

VoIP: 5 security tips for SMBs

By |May 23, 2016|Categories: VoIP|Tags: , , , , |

As SMBs continue their steady transition away from traditional telephony services in favor of VoIP, threats of cybercrime and fraud are more common than ever before. Risks to VoIP systems are distinctly unique from those posed to your other networks and understanding how to combat them is critical. Here are [...]

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